ABOUT US


Tram Communications is a locally owned and operated company which began with the partnership of Tom and Anne Watson in July 2001. Our commitment to providing user-friendly voice and data solutions throughout the Canberra and surrounding regions has allowed us to grow from strength to strength and  with Tom alone having over 15 years of  telecommunications experience we have established a  long history of supplying, installing and maintaining first-class solutions.
Our number one priority is to provide a complete communications solution for all of our clients. This includes a comprehensive consultation, installation, maintenance and support service on each job.  These services are further complemented by accreditations and quality standards to ensure we meet and exceed client expectations. In fact, because we’re a certified Molex Installer we can give you a 25 year Product, System Performance and Application Assurance Warranty.  With backup service like this the choice is easy.

 

QUALITY


Quality is an important part of everything we do. Our processes and procedures reflect this ethos and every department has its own quality objectives.
We regularly review and test our quality systems to ensure they continue to support us in delivering excellent customer service. We extend our quality procedures to our product selection and we carefully review and test new solutions to ensure they will meet our client’s requirements. As we only work with leading industry partners, this is further assurance that quality procedures underpin all our products.
The solutions we provide also help our clients to improve the quality of the communications and customer service in their business. Quality promotes best practice in the entire supply chain.

 

CUSTOMER SERVICE


Choosing the right supplier for your communications infrastructure is important to keep your business talking. There are many companies who can provide a service to you, but we believe we are different from most. Why?


  • Proven track record of working with household names
  • Real ability to provide a complete voice and data solution.
  • In depth understanding and experience of working with single site and multi-site businesses


    • Customer service excellence is always our goal and we pride ourselves on continuously attaining high levels of customer satisfaction. But, we know that it’s our client’s views that matter and here is what a few have to say about Tram Communications:

     

    CUSTOMER TESTIMONIALS


    Easycare Landscapes

    Thanks for the excellent and prompt service you have given us over the years. Both of you have always been friendly and helpful and have been happy to give advice when asked. We really appreciate all you have done for Easycare Landscapes.

     

    Vicki Berry - Managing Director

     

    Careers Unlimited

    Careers Unlimited has used Tram Communications since 2001 for all of our telecommunications.  These services have included implementation a new phone system with headsets, a new PABX system, and all telecommunications cabling including adding and moving ports.  I have found Tom and Anne at Tram to be very responsive to our needs, they take the time to listen to our plans and explain their products to ensure we receive the right telecommunication for our business moving forward.   Their turnaround time is extremely efficient with same day service with urgent requests.  I would recommend Tram Communications to any business needing reliable and quality telecommunications service.

     

    Maryane Bogovic - Managing Director

     

    Biztech Business Technology

    We have been dealing with Tram Communications for several years and have always found them to be prompt and efficient. When we give them a job to do we can rest assured it will be carried out in a most proficient manner and it's great to know we never have to follow-up to ensure the work has been carried out as requested.

     

    Julie Bizant - Manager